Privacy policy

Who we are

Hot Ride is a mobile car detailing business operating in Greater Sydney and the Illawarra, NSW. This policy explains how we handle personal information collected through this website, by phone, text and email.

What we collect

When you send a quote or contact request we collect your name, mobile number, email address, suburb, the service and vehicle type you select and any message you write. If you contact us by phone, text or email we keep a record of that conversation so we can quote and book your job.

How we use it

We use your details to reply to your enquiry, prepare a quote, book and carry out the job and follow up afterwards. If you tick the box to receive offers and car care tips, we may also send you occasional marketing emails. You can unsubscribe at any time, and we only send marketing to people who have agreed to it, in line with the Spam Act 2003.

Where it is stored

Form submissions are emailed to us through Web3Forms and a copy is stored securely with Cloudflare, which hosts this website. We don't sell or rent your information to anyone. Some of these service providers may store data outside Australia.

Cookies and analytics

This website may use analytics and advertising tools, such as Google Analytics and Google Ads, to understand how visitors use the site and to measure enquiries. These tools may set cookies. You can block cookies in your browser settings.

Access and correction

You can ask to see, correct or delete the personal information we hold about you by emailing [email protected] or calling 0477 677 877.